Smart-Card/Dongle/Box update Problems and Solutions


If you have a problem with your Box/Dongle Smart-Card - post here DongleManager error text.



- Please copy/paste ONLY TEXT but not pictures and/or video !

- Please remove Online Service Passoword from your message !

- Please do not update your Smart-Card many times because you can damage Smart-Card permanently !

- Please update Smart-Card ONLY ONE TIME otherwise server can lock your account for 24 or more hours for security reason




If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers:

- File with Drivers: CardReader_Fetian_FT2K.7z

- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

Download files - http://www.infinity-box.com/support/?r=6



Another way: insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers.




If you have DITS CCID Smart Card Reader you should use another Card-Reader !

DITS CCID Smart Card Reader may damage your Smart-Card permanently !

- Move DITS Card-Reader to TRASH immediatelly due to extremely bad DITS readers quality !

- Insert Smart-Card into another Card-Reader. For today best results gives Alcor Card-Readers.





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