Setool2 Card Update, Information, TroubleShooting

on "operations" tab select with mouse click reader with setool2 card.
( remove all smartcards from pc except setool2 one in order to avoid misunderstanding )

you will get "Ready to work" text.
press "update card" button only after you get that.

you need 10 credits for initial card update.
Credits will be discounted AUTOMATICALLY WITHOUT CONFIRMATION.

if your card eligible for update, you will see following text:

Code:
setool2 SmartCard updater [x.xx]

server read: "srv01.dontexist.com"
username read: "update_test"

Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started.....
CARD SERIAL: xXxXxXxX
Checking with server...
setool2 card not activated, credits will be used......
Uploading............................................................................
Update completed
you will get usual "no credits" message in case if you do not have needed credits amount.


in time after time, we will update setool2 smartcard, corresponding notice will be posted in news.
for normal update you do not need any credits, but valid setool2 account required.
if your card eligible for normal update, you will see following text:


Code:
setool2 SmartCard updater [x.xx]

server read: "srv01.dontexist.com"
username read: "update_test"

Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started...
CARD SERIAL: xXxXxXxX
Checking with server.........
Uploading............................................................................
Update completed


if card already updated, you will get following text:


Code:

SmartCard update started...
CARD SERIAL: xXxXxXxX
Checking with server.....
auth #0 err: [update not required]


you DO NOT NEED card update in that case.



if you will get next error message :


Code:
Please click on reader with setool2 SmartCard.
Ready to work
SmartCard update started..
CARD IS BLOCKED.
RECOVERY SERIAL: xxxxxxxxxxxxxxxx
Checking with server..
auth #0 err: [request denied]
if you getting that text, you should post request in that thread with
- your account username
- setool2 card original serial
- reported recovery serial

admin will check issue and write resolution.



most bad thing that can happen:
if you will get next results


Code:
SmartCard update started.....
CARD SERIAL: xXxXxXxX
Checking with server......
auth #1 err: 6982
that means your card was permanently tampered by some tools and you stuck to v1.106
nothing can be done at all.

please note, that after initial update you can only use setool2 version >= v1.107

q:
how to activate LGTool ? what do i need ?

a:
LGTool will be automatically uploaded and activated during setool2 smartcard update procedure.
Please note, that in order to use LGTool version >= 2.0 you need to buy separate activation from LGtool.
Without such activation you can only use LGTool version <= 1.99.
Check lgtool support forum for details.




As there is too much "blocked" setool2 GEMALTO TOP cards,we investigated issue and found problem.

due to errors in controller firmware ( or due to incompatibility between smartcard/controller firmware/motherboard usb controller )
all smartcard readers i know, which are based on CY7C63001 are failed to send long data packet to/from smartcard.
it happens on some systems only, it can happen not immediately, but on "affected" system it happens always, earlier or later.

due to that, smartcard will receive WRONG command and SETOOL2 WILL BE "BLOCKED".
i can not find ANY solution to that problem, other than NOT using Cypress CY7C63001-based readers with setool2 cards.




here is few pictures of AFFECTED readers:


you can also identify such reader by smartcard reader name and driver name:








my strong recommendation is use omnikey-based readers, like that,they are working 100% on any system :

SE-LG FUSION box with "EMV smartcard reader" working well too.